Izjava o privatnosti (EU)

Ova izjava o privatnosti zadnji put je ažurirana 17. svibanj 2026. i odnosi se na građane i osobe sa stalnim prebivalištem u Europskom gospodarskom prostoru i Švicarskoj.

U ovoj izjavi o privatnosti objašnjavamo što radimo s podacima koje dobivamo o vama putem https://delux.ba. Preporučujemo da pažljivo pročitate ovu izjavu. U našoj obradi pridržavamo se zahtjeva zakona o privatnosti. To između ostalog znači da:

  • jasno navodimo svrhe u koje obrađujemo osobne podatke. To činimo pomoću ove izjave o privatnosti;
  • nastojimo ograničiti prikupljanje osobnih podataka samo na osobne podatke potrebne za legitimne svrhe;
  • najprije tražimo Vaš izričiti pristanak za obradu Vaših osobnih podataka u slučajevima koji zahtijevaju Vaš pristanak;
  • poduzimamo odgovarajuće sigurnosne mjere kako bismo zaštitili vaše osobne podatke i također to zahtijevamo od strana koje obrađuju osobne podatke u naše ime;
  • poštujemo vaše pravo na pristup vašim osobnim podacima ili na ispravak ili brisanje istih, na vaš zahtjev.

Ako imate bilo kakvih pitanja ili želite znati koje točno podatke o vama čuvamo, kontaktirajte nas.

1. Svrha, podaci i rok čuvanja

Možemo prikupljati ili primati osobne podatke za brojne svrhe povezane s našim poslovanjem koje mogu uključivati sljedeće: (kliknite za proširenje)

2. Kolačići

Naša web stranica koristi kolačiće. Za više informacija o kolačićima pogledajte naša Pravila o kolačićima

3. Prakse otkrivanja

Otkrivamo osobne podatke ako smo dužni prema zakonu ili sudskom nalogu, kao odgovor agenciji za provođenje zakona, u mjeri dopuštenoj prema drugim odredbama zakona, da damo informacije ili za istragu o predmetu koji se odnosi na javnu sigurnost.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

S Googleom smo sklopili Ugovor o obradi podataka.

Google ne smije koristiti podatke ni za jednu drugu Googleovu uslugu.

Mi blokiramo uključivanje pune IP adrese.

4. Sigurnost

Predani smo sigurnosti osobnih podataka. Poduzimamo odgovarajuće sigurnosne mjere kako bismo ograničili zlouporabu i neovlašteni pristup osobnim podacima. Time se osigurava da samo potrebne osobe imaju pristup vašim podacima, da je pristup podacima zaštićen i da se naše sigurnosne mjere redovito provjeravaju.

5. Web stranice trećih strana

Ova izjava o privatnosti ne odnosi se na web stranice trećih strana povezane poveznicama na našoj web stranici. Ne možemo jamčiti da ove treće strane postupaju s vašim osobnim podacima na pouzdan ili siguran način. Preporučujemo da prije korištenja ovih web stranica pročitate izjave o privatnosti ovih web stranica.

6. Izmjene i dopune ove izjave o privatnosti

Zadržavamo pravo izmjena i dopuna ove izjave o privatnosti. Preporuča se da redovito pregledavate ovu izjavu o privatnosti kako biste bili upoznati sa svim promjenama. Osim toga, aktivno ćemo vas informirati gdje god je to moguće.

7. Pristup i izmjena vaših podataka

Ako imate pitanja ili želite znati koje osobne podatke imamo o vama, obratite nam se. Možete nas kontaktirati pomoću podataka ispod. Imate sljedeća prava:

  • Imate pravo znati zašto su vaši osobni podaci potrebni, što će se s njima dogoditi i koliko će dugo biti zadržani.
  • Pravo pristupa: Imate pravo pristupa svojim osobnim podacima koji su nam poznati.
  • Pravo na ispravak: imate pravo dopuniti, ispraviti, izbrisati ili blokirati svoje osobne podatke kad god to želite.
  • Ako nam date privolu za obradu Vaših podataka, imate pravo opozvati tu privolu i tražiti brisanje Vaših osobnih podataka.
  • Pravo na prijenos vaših podataka: imate pravo zatražiti sve svoje osobne podatke od voditelja obrade i u cijelosti ih prenijeti drugom voditelju obrade.
  • Pravo na prigovor: možete se usprotiviti obradi vaših podataka. Pridržavamo se toga, osim ako ne postoje opravdani razlozi za obradu.

Uvijek jasno navedite tko ste, kako bismo bili sigurni da nećemo mijenjati ili brisati podatke pogrešne osobe.

8. Podnošenje prigovora

Ukoliko niste zadovoljni načinom na koji postupamo (prigovor na) obradu Vaših osobnih podataka, imate pravo podnijeti prigovor Tijelu za zaštitu podataka.

9. Kontakt podaci

Delux doo
Otok bb, 88340 Grude BiH
Bosna i Hercegovina
Web-stranica: https://delux.ba
E-pošta: delux@ex.comdelux.ba
Broj telefona: +38739661811

Dodatak

Kadence Security

What personal data we collect and why we collect it

Cookies

Suggested text: Some forms on this site require the use of Google’s reCAPTCHA service before they can be submitted. If you consent to this service, a cookie is created that stores your consent. This cookie deletes itself after thirty days.

Suggested text: Magic links create a temporary cookie named “itsec-ml-lockout-bypass” that enables users to log in through a link sent to their email. This cookie references session data containing the user’s ID and IP address. It automatically expires after 30 minutes.

Suggested text: The trusted devices feature employs a cookie named “itsec-fingerprint-shp” to validate and ensure that users are logging in from devices that are considered trustworthy.

Suggested text: A cookie named “itsec_interstitial_browser” is created to track a user’s login process to implement enhanced security features.

Security Logs

Suggested text: The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Login Device Protection

Suggested text: Session data, such as IP addresses and user agents, are stored to verify that users are logging in from trusted devices.

 

Who we share your data with

Suggested text: For security, use of Google’s reCAPTCHA service is required which is subject to the Google Privacy Policy and Terms of Use.

When running Security Check, solidwp.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to solidwp.com as part of this process. Requests to solidwp.com include the site’s URL. For solidwp.com privacy policy details, please see the Kadence Privacy Policy.

Suggested text: A QR code image is generated for users that set up two-factor authentication for this site. This image is generated using a Kadence-hosted API. In the process of generating this image, your username is sent to the API. This data is not logged. For privacy policy details, please see the Kadence Privacy Policy.

Suggested text: When logging into this website, some users may have their IP address transmitted to one of the following 3rd-parties, depending on availability, to provide a rough estimate of their location to help prevent unauthorized access to their account: IP Info, Geobytes, GeoPlugin, i IP API

Suggested text: This site is scanned for potential malware and vulnerabilities by the Kadence Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

In order to ensure file integrity, Kadence Security pulls data from wordpress.org, solidwp.com, ithemes.com and amazonaws.com. No personal data is sent to these sites. Requests to wordpress.org include the WordPress version, the site’s locale, a list of installed plugins, and a list of each plugin’s version. Requests to solidwp.com and amazonaws.com include the installed Kadence products and their versions. For wordpress.org privacy policy details, please see the WordPress Privacy Policy. For solidwp.com privacy policy details, please see the Kadence Privacy Policy. Requests to amazonaws.com are to retrieve content added and managed by Kadence which is covered by the Amazon Web Services Data Privacy policy.

How long we retain your data

Suggested text: Security logs are retained for 60 days.

Where we send your data

Suggested text: This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by solidwp.com. For privacy policy details, please see the Kadence Privacy Policy.

Kadence Security

What personal data we collect and why we collect it

Cookies

Suggested text: Some forms on this site require the use of Google’s reCAPTCHA service before they can be submitted. If you consent to this service, a cookie is created that stores your consent. This cookie deletes itself after thirty days.

Suggested text: Magic links create a temporary cookie named “itsec-ml-lockout-bypass” that enables users to log in through a link sent to their email. This cookie references session data containing the user’s ID and IP address. It automatically expires after 30 minutes.

Suggested text: The trusted devices feature employs a cookie named “itsec-fingerprint-shp” to validate and ensure that users are logging in from devices that are considered trustworthy.

Suggested text: A cookie named “itsec_interstitial_browser” is created to track a user’s login process to implement enhanced security features.

Security Logs

Suggested text: The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Login Device Protection

Suggested text: Session data, such as IP addresses and user agents, are stored to verify that users are logging in from trusted devices.

 

Who we share your data with

Suggested text: For security, use of Google’s reCAPTCHA service is required which is subject to the Google Privacy Policy and Terms of Use.

When running Security Check, solidwp.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to solidwp.com as part of this process. Requests to solidwp.com include the site’s URL. For solidwp.com privacy policy details, please see the Kadence Privacy Policy.

Suggested text: A QR code image is generated for users that set up two-factor authentication for this site. This image is generated using a Kadence-hosted API. In the process of generating this image, your username is sent to the API. This data is not logged. For privacy policy details, please see the Kadence Privacy Policy.

Suggested text: When logging into this website, some users may have their IP address transmitted to one of the following 3rd-parties, depending on availability, to provide a rough estimate of their location to help prevent unauthorized access to their account: IP Info, Geobytes, GeoPlugin, i IP API

Suggested text: This site is scanned for potential malware and vulnerabilities by the Kadence Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

In order to ensure file integrity, Kadence Security pulls data from wordpress.org, solidwp.com, ithemes.com and amazonaws.com. No personal data is sent to these sites. Requests to wordpress.org include the WordPress version, the site’s locale, a list of installed plugins, and a list of each plugin’s version. Requests to solidwp.com and amazonaws.com include the installed Kadence products and their versions. For wordpress.org privacy policy details, please see the WordPress Privacy Policy. For solidwp.com privacy policy details, please see the Kadence Privacy Policy. Requests to amazonaws.com are to retrieve content added and managed by Kadence which is covered by the Amazon Web Services Data Privacy policy.

How long we retain your data

Suggested text: Security logs are retained for 60 days.

Where we send your data

Suggested text: This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by solidwp.com. For privacy policy details, please see the Kadence Privacy Policy.

Kadence Security

What personal data we collect and why we collect it

Cookies

Suggested text: Some forms on this site require the use of Google’s reCAPTCHA service before they can be submitted. If you consent to this service, a cookie is created that stores your consent. This cookie deletes itself after thirty days.

Suggested text: Magic links create a temporary cookie named “itsec-ml-lockout-bypass” that enables users to log in through a link sent to their email. This cookie references session data containing the user’s ID and IP address. It automatically expires after 30 minutes.

Suggested text: The trusted devices feature employs a cookie named “itsec-fingerprint-shp” to validate and ensure that users are logging in from devices that are considered trustworthy.

Suggested text: A cookie named “itsec_interstitial_browser” is created to track a user’s login process to implement enhanced security features.

Security Logs

Suggested text: The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Login Device Protection

Suggested text: Session data, such as IP addresses and user agents, are stored to verify that users are logging in from trusted devices.

 

Who we share your data with

Suggested text: For security, use of Google’s reCAPTCHA service is required which is subject to the Google Privacy Policy and Terms of Use.

When running Security Check, solidwp.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to solidwp.com as part of this process. Requests to solidwp.com include the site’s URL. For solidwp.com privacy policy details, please see the Kadence Privacy Policy.

Suggested text: A QR code image is generated for users that set up two-factor authentication for this site. This image is generated using a Kadence-hosted API. In the process of generating this image, your username is sent to the API. This data is not logged. For privacy policy details, please see the Kadence Privacy Policy.

Suggested text: When logging into this website, some users may have their IP address transmitted to one of the following 3rd-parties, depending on availability, to provide a rough estimate of their location to help prevent unauthorized access to their account: IP Info, Geobytes, GeoPlugin, i IP API

Suggested text: This site is scanned for potential malware and vulnerabilities by the Kadence Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

In order to ensure file integrity, Kadence Security pulls data from wordpress.org, solidwp.com, ithemes.com and amazonaws.com. No personal data is sent to these sites. Requests to wordpress.org include the WordPress version, the site’s locale, a list of installed plugins, and a list of each plugin’s version. Requests to solidwp.com and amazonaws.com include the installed Kadence products and their versions. For wordpress.org privacy policy details, please see the WordPress Privacy Policy. For solidwp.com privacy policy details, please see the Kadence Privacy Policy. Requests to amazonaws.com are to retrieve content added and managed by Kadence which is covered by the Amazon Web Services Data Privacy policy.

How long we retain your data

Suggested text: Security logs are retained for 60 days.

Where we send your data

Suggested text: This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by solidwp.com. For privacy policy details, please see the Kadence Privacy Policy.

Akismet

Prikupljamo podatke o posjetiteljima koji komentiraju na web-stranicama koje koriste našu Akismet Anti-spam uslugu. Podaci koje prikupljamo ovise o tome kako korisnik postavlja Akismet za web-stranicu, ali obično uključuju IP adresu komentatora, korisničkog agenta, referera i URL web-stranice (zajedno s drugim informacijama koje izravno daje komentator, kao što su njegovo ime, korisničko ime, adresa e-pošte i sam komentar).

Slider Revolution

In case you’re using Google Web Fonts (default) or playing videos or sounds via YouTube or Vimeo in Slider Revolution we recommend to add the corresponding text phrase to your privacy police:

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.

When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy.

If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.

Slider Revolution

In case you’re using Google Web Fonts (default) or playing videos or sounds via YouTube or Vimeo in Slider Revolution we recommend to add the corresponding text phrase to your privacy police:

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.

When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy.

If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.